Returns and Refund Information
What is the 14 day no quibble money back guarantee ?
This is simply our guarantee to you that you can return any products to us for a full refund if they prove unsuitable for any reason. Please read the notes regarding how to make a return .
How do I make a return?
For all returns you will be required to arrange and pay for the return of the products to us. If, for whatever reason, you feel that you would like to send your goods back for an exchange or refund. Please read the following carefully. Cut lengths are non refundable unless faulty
• If you are not happy with your www.bedlinenco.co.uk goods please return them to us within 14 days of receipt
•We will be happy to make an exchange or refund, providing the goods are returned in perfect condition and in their original packaging.
• On receipt of the goods returned for a refund you will be refunded the amount paid for the goods and the initial delivery charge (if applicable)
• We will only refund the return costs of postage (to a maximum of £4.95 where the item returned is deemed faulty by www.bedlinenco.co.uk
• Before sending your returns please contact us by telephone or email to obtain a refund authorization
• Refunds will be made to the card or PayPal account used for original payment and will be processed within 5 days of receipt of returned goods.
Please return your items to:
contact us for the address
Home and Linen Ltd
t/a The Bedlinen Co
10 Church Street North Walsham Norfolk NR28 9DA